Dedicated Support for Middlesex County Families
Coordinated Family Care partners with families to develop personalized plans of care that connect you with the right services, resources, and support your family needs to thrive.
Accessing Our Services
Your family can access help from Coordinated Family Care if you are the parent or guardian of a youth between 5 and 21 years of age with social, emotional, and behavior needs by calling PerformCare at 877-652-7624.
Types of Challenges
What to Expect When Calling PerformCare
877-652-7624
Learn how support begins when a child is referred to New Jersey’s Children’s System of Care,
how a licensed clinical professional visits the home to complete an assessment and how services are matched to your family’s needs.
A Clinical Professional Will
Come to You
When a caregiver refers a child to New Jersey Children’s System of Care, a licensed clinical professional will visit the family’s home to complete a comprehensive assessment. Children’s Mobile Response and Stabilization Services (MRSS) is designed to help maintain the stability of the child’s current living arrangement and support the family during times of crisis.
Assessment of
Your Needs
The assessment helps determine the appropriate level of care. Families needing less intensive support receive short-term services coordinated by the Contracted System Administrator to help navigate challenging periods. Those needing moderate to intensive support are connected with the Care Management Organization (CMO) in their county, where a dedicated Care Manager helps build a Child & Family Team led by the parent and child.
Child and Family Team Collaboration
The Child & Family Team (CFT) helps the youth and the family create strategies to resolve the challenges they face. The team meets regularly to create and discuss strategies and support to be used. The Care Manager facilitates the process until the family and team are confident in continuing independently. Services through the Care Management Organization are provided on a needs-based timeline.
Family Support Organization of Middlesex
At the Family Support Organization of Middlesex County (FSO), you’ll find a team of caregivers who truly understand what you’re going through—because they’ve been there too. FSO staff are parents and caregivers of children with mental health, behavioral, substance use, or developmental challenges. FSO offers free support, education, and advocacy to families in Middlesex County, and there’s a Family Support Organization in every county throughout New Jersey.
Grievance Procedure
At Coordinated Family Care, we are committed to addressing any concerns or grievances in a fair and timely manner.
If a youth or caregiver is dissatisfied with a service provided or a decision made by a Coordinated Family Care employee, the following steps should be taken in order:
FAQs for Families
To receive services from CFC for you and your family you must first:
- Be the parent/guardian/caregiver of a youth between the ages of 5 and 21 with a social, emotional, or behavioral complex need.
- Provide written and verbal parental consent for the youth under 18 to be referred. Youth over 18 years of age can make their own referrals and receive services as long as they at one point in time received services before they turned 18.
- Reside in Middlesex County (PerformCare will get you to the right agency if not a MC resident)
- As of yet there are no financial requirements to receive services from CFC.
You can then contact PerformCare at 1-877-652-7624. Explain to the Care Coordinator your family situation and any and all services you may be receiving at the present time or in the past. If CMO is the appropriate level of care for you and your family, you must agree on a voluntary basis to participate in meetings, create a crisis plan, complete paperwork, and have weekly contact with your assigned Care Manager.
Coordinated Family Care (CFC) believes that people are strong in many ways. When a child or family has needs, people around them only see what is not going well. Families who are having difficulties have strengths that can help them through tough times and address their needs. A Child & Family Team works to help families recognize their strengths and how they can use them to resolve the difficulties they face.
Coordinated Family Care is not a treatment program and does not provide therapy. We help families find, create, and develop options that will support them while they work to address their needs. We also help families learn how to use and manage services that are available to them in the community.
The Child & Family Team is a crucial part of the process. The team helps families help themselves. Team members lend their support to the child and/or family in many ways.
Coordinated Family Care helps the team by providing the structure for the team meetings and by helping put in place an Individual Service Plan that the team creates with the child and family.
Wraparound places an emphasis on the strengths that each family has in order to support the family in their community. Wraparound is used in over 35 places throughout the nation. It has consistently produced improvements in the lives of children and families as well as helped to make their communities more proactive and safe.
The Child & Family Team creates a plan for the child in which every member plays a part. As a group, the team identifies the child’s strengths and the family’s strengths. They figure out what resources in the community can help the child begin to overcome difficulties and what the family needs in order to create a more balanced life.
The plan can include informal community supports, specialized services, creative endeavors, and recreation–anything that may address the immediate difficulties and begin a movement toward “normalized” functioning.
The team identifies needs to be addressed and commits to helping the family meet those needs. The team also figures out what will be done if a crisis occurs and who will do what to help resolve the crisis. Team members also help the child’s primary caregiver eventually assume team leadership and take responsibility for the family’s functioning. One of the most important functions of the team is to help the family celebrate and recognize their successes. Even when difficulties seem insurmountable, the team process has proven time and time again that problem solving in this way helps children and families significantly improve their lives.
A Care Manager is assigned to convene a Child & Family Team to develop an Individual Service Plan or ISP. The Care Manager first meets individually with the child and family to create a “strengths inventory” and find out who should be included on the team. The Care Manager contacts other possible team members, with the family’s permission, to invite their participation.
At the same time, a member of the Family Support Organization of Middlesex County contacts the family and offers continual support throughout the entire wraparound process.
Representatives from formal and informal sources of care and support make up the team. Everyone on the team makes a commitment to do whatever it takes to help the family achieve positive outcomes. The team prioritizes needs, develops interventions, supports and services, and obtains commitments from each team member so that it is clear who will be carrying out each action identified in the plan.
As the child and family become more involved in the process, the interventions, services, and supports become more individualized. The Coordinated Family Care Resource Development Department works closely with the Care Manager to respond to the needs of the family with resources that support the Individual Service Plan.
Family empowerment is an important part of the mission of Coordinated Family Care. Middlesex County has a Family Support Organization (FSO) that is a family run organization which provides direct parent support and assistance to families of children working with Coordinated Family Care. They are available to support families and assist them in ensuring that the plans are child centered, family friendly and a product of the Child Family Team process. The Family Support Organization works closely with Coordinated Family Care as an additional resource for the family. The FSO can be reached at (732) 940-2837.